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FOR IMMEDIATE RELEASE ATTENTION FINANCIAL EDITORS INTERNET BANK LAUNCHES NEW WEB BANKING SOFTWARE Louisville, KY March 22, 2002 -- USAccess Bank, headquartered in Louisville, Kentucky, launched its new web banking software created entirely by its Information Technology department. This new software allows users to view tax information and 90 days of account history for Checking, Savings, Certificate of Deposit and Loan accounts. In addition, it offers multiple customer service functions, including the ability to request an ACH transfer, place a Stop Payment, reorder checks and change addresses and phone numbers. Transfers between USAccess Bank accounts are performed in real-time. USAccess Bank previously used an Edify product to deliver online banking to its customers. As the customer base grew, so did the demand for a full service product that not only allowed customers to have account information at their fingertips 24 hours a day, but also let them perform commonly requested services any time of the day. The convenient Customer Service Center allows customers to request a copy of a statement or check, ask that deposit envelopes be mailed to their home address or download common forms such as Wire Transfer Requests. The software was designed based on customer feedback gathered over three years of operation. The purpose for building this software was to enhance the customer experience while at the same time providing a secure and reliable online banking solution. David Pierce, CEO of USAccess Bank, addresses the way in which this software positions the bank as an industry leader. "Our new bank moves us to the forefront of online banking and rivals all other offerings on the market. It will provide us maximum flexibility as we continue to evolve into a diverse financial services company." To view a demo of this new software, please visit: http://www.USAccessbank.com/ICE-Demo/ For more information, please contact: Jamie Quillman jquillman@USAccessbank.com 502-499-4769 One of the original Internet-only banks in the United States, USAccess Bank (http://www.USAccessbank.com/) provides high-rate, low-fee, and no-hassle online banking and financial services to customers in all 50 states via the Internet. Additionally, USAccess Bank offers lending services to corporations based in the Louisville and Lexington, Kentucky markets. USAccess Bank is a member of the FDIC and is an Equal Housing Lender. |